- Associated Press - Friday, April 24, 2015

CONCORD, N.H. (AP) - An Effingham facility for people with brain injuries is bringing in new leadership after months of scrutiny following reports of abuse and neglect.

Lakeview NeuroRehabilitation Center announced Friday the appointment of a new executive director for its facility.

Additionally, New Hampshire’s education commissioner recently ordered the special education program at Lakeview School, which too has been plagued with problems, to shut down. All students there must be moved to other programs within 60 days. Lakeview has appealed that decision to the state’s Board of Education.

A new director is also starting there. Joy Kiely will lead special education starting next month.

Patricia Reed, a former employee of the state health department’s Bureau of Behavioral Health and Easter Seals New Hampshire, is taking on the role of executive director at the rehab center.



“We are committed to significant change at Lakeview, with the goal to achieve the very best outcomes for our residents and to create opportunities for each resident to have the best possible quality of life,” Reed said in a press release.

Reed is also a former advocate with the New Hampshire Disability Rights Center. Complaints filed by the center last fall revealed widespread abuse and neglect at the facility, including residents harming themselves and others.

The state has since conducted its own investigations of both Lakeview and the Department of Health and Human Services’ oversight and licensing of the facility. The state’s investigations found chronic staffing problems at the center and deficiencies in communication and crisis management. An independent report requested by Gov. Maggie Hassan also found that a lack of state oversight allowed the neglect at Lakeview to persist for years.

Both Lakeview and the Department of Health and Human Services are now taking steps to improve the quality of services and oversight of the facility. The center has been temporarily barred from accepting new residents.

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