GRAND RAPIDS, Mich. (AP) - Retail chain Meijer is apologizing and offering customers a $10 coupon following two credit and debit card system failures.
The Grand Rapids Press reports (https://bit.ly/1x2pBMm ) the coupon must be used Friday or Saturday and is good as long as shoppers spend $50.
The coupon is accompanied by a message saying: “You deserve better. We’re committed to offering our customers a great experience, and that didn’t happen during a network outage.”
Grand Rapids-based Meijer Inc. has stores in Michigan, Illinois, Indiana, Ohio, and Kentucky.
The outages lasted about 30 minutes and happened on Feb. 27-28, forcing some shoppers to leave their carts behind if they didn’t have cash. Meijer spokesman Frank Guglielmi says a glitch at the company’s point-of-sale system caused an outage throughout its stores.
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Online:
https://www.meijer.com
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Information from: The Grand Rapids Press, https://www.mlive.com/grand-rapids
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