- Associated Press - Monday, April 8, 2019

RALEIGH, N.C. (AP) - North Carolina’s Division of Motor Vehicles is adding 14 new driver license examiner graduates to its ranks as it tries to improve customer service.

DMV officials said in a news release that the graduates will join 11 offices starting Monday after graduating Friday.

Officials say they’re hiring more examiners and using express lines to improve customer service. Representatives also help people in line to make sure they have the right documents.

DMV announced some of these changes in August, when it faced an outcry over long waits.

The new examiners will take applications for learner permits, driver licenses, REAL ID and basic identification cards. They’ll also conduct road tests for new drivers.

They’ll work in Nags Head, Jacksonville, Wilmington, New Bern, Henderson, Raleigh, Oxford, Fuquay-Varina, Hickory, Aberdeen and Greenville.

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