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Inside the Beltway: Oh, the irony of private sector velocity’ on website repairs
“While there is more work to be done, the team is operating with private sector velocity and effectiveness, and will continue their work to improve and enhance the website in the weeks and months ahead,” states a HealthCare.gov progress report released Sunday with much fanfare following an 11-hour fix-it session conducted by the Department of Health and Human Services. But wait. Alarms should go off over the pivotal words “private sector velocity and effectiveness.” They have been cited by the Obama administration as an example of best practices. Oh, the irony.
Critics of Obamacare have wondered for months — years, even — why nimble, practical, fair, free market, private-sector principles were not used in the creation of the Affordable Care Act from the start. This sentiment dates back to the original 2,400-page legislation itself, and the 10,535 pages of regulations that followed. Newt Gingrich was among those who asked why the unwieldy law wasn’t divided into a half dozen more-workable components.
But time marches on. The new progress report — which heralds improved software, increased capacity and lessened wait times — is optimistic.
“As the metrics detailed in this report reveal, dramatic progress has been made on improving HealthCare.gov. There is more work to be done to continue to improve and enhance the website and continue to improve the consumer experience in the weeks and months ahead,” the report states, later concluding, “We believe we have met the goal of having a system that will work smoothly for the vast majority of users.”
The website is “night and day from where it was on Oct. 1,” said Jeff Zients, the Obama administration pointman responsible for implementing the fix, during a conference call with reporters Sunday. The analogy resonated in the sympathetic media, however. By day’s end, the “night and day” transformation appeared in some 800 news accounts, according to a Google News count.
THE REPUBLICAN IMPRESSION: CHAOS
Ask a Republican, and there is no startling difference in Obamacare. It’s still pandemonium, and from Day One.
“The fundamentals were done in a chaotic way, much like we’re seeing in the rollout,” Sen. Bob Corker, Tennessee Republican, told CBS News in the wake or Mr. Zients’ cheerful reports. “I don’t know how you fix a program that was put together in this manner with only one side of the aisle, and taking the shortcuts to put it in place.”
MR. ZIENTS PART 2
There’s pesky bad timing, meanwhile. Just as he became the fix-it czar, the aforementioned Jeff Zients is entering departure mode. In 31 days, he leaves the Obamacare realm to become director of the National Economic Council, a White House advisory group that coordinates domestic and international economic policy.
Being Zients-less is providing some Democratic lawmakers with a convenient opportunity to plan a little departure mode of their own.
“We urge you to quickly appoint a replacement and extend the duration of the positive until after the 2015 open enrollment period concludes,” said Sen. Jeanne Shaheen of New Hampshire in a letter signed by six other Democratic senators, delivered to President Obama last week. It notes they were collectively “disappointed and frustrated” by the health care woes, and reminded the White House that “the law’s success is inextricably tied to the confidence of the American people.”
The six included Sens. Mary L. Landrieu of Louisiana, Mark R. Warner of Virginia and Mark Udall of Colorado — all included with Ms. Shaheen on The Wall Street Journal’s recent “Obamacare Dozen” list of vulnerable Democrats up for re-election in 2014 and now “starting to panic” over their support of health care reform.
JUST A REMINDER
“We’re fighting amongst ourselves here in this country about the role of our intelligence community. That is having an impact on our ability to stop what is a growing number of threats. Our intelligence community isn’t the bad guys.”
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- Times wins two awards from Society for Professional Journalists
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