Obamacare website failure: 18K West Virginians forced to re-enroll

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Thousands of West Virginians who thought they had signed up for Obamacare will have to re-enroll because of glitches in the system.

Due to problems with the federal exchange’s ability to transfer data to and from the state, approximately 18,000 people will have repeat the process, the Charleston Gazette reported.


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“This really is a national problem,” Jeremiah Samples, assistant secretary for the state Department of Health and Human Resources, told the Gazette.

About 10,000 people who used Healthcare.gov website to sign up for health insurance under the Affordable Care Act were found to be eligible for Medicaid. But the federal website transferred “flat files” — which contains the applicant’s basic information but not enough to complete the Medicaid application — to West Virginia officials.

The state health department sent letters to those 10,000 people informing them they will need to sign up again on the state’s Medicaid website, the Gazette reported.

The other 8,000 people attempted sign up for Medicaid through the state but were found ineligible. The information from their applications was supposed to transferred automatically to the federal health insurance exchange, but the transfer glitch will force them to sign up again on Healthcare.gov.

Those applicants will be informed via automated phone message, Mr. Samples said.

“My hope and expectation is that, as the feds address these transfer issues, it will resolve what appear to be inaccuracies,” he said.

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