- Associated Press - Friday, May 5, 2017

CHARLESTON, W.Va. (AP) - The West Virginia Attorney General’s Office says Frontier Communications has increased internet speeds for more than one-third of nearly 28,000 customers covered by the settlement to resolve complaints over slow service.

The December 2015 agreement requires Frontier to make at least $150 million in capital expenditures over three years to increase internet speeds.

According to the attorney general, Frontier has spent almost $73 million so far and reports increasing internet speeds to 9,910 customers.

Customers paying for high-speed service up to 6 megabits per second had complained they frequently received speeds 1.5 mbps or lower.

Frontier agreed to temporarily reduce monthly rates to $9.99 for about 27,500 customers until download speeds increased, saving them $10 to $20 a month.

Copyright © 2018 The Washington Times, LLC.

The Washington Times Comment Policy

The Washington Times is switching its third-party commenting system from Disqus to Spot.IM. You will need to either create an account with Spot.im or if you wish to use your Disqus account look under the Conversation for the link "Have a Disqus Account?". Please read our Comment Policy before commenting.


Click to Read More

Click to Hide