"That's really unacceptable. NHTSA should have gotten on top of it sooner," said Rosemary Shahan, president of California-based Consumers for Auto Reliability and Safety. "It's just really painfully obvious that it's a (safety) defect."
Driver hurt by air bag shrapnel as investigation drags on
"It's embarrassing," Shahan said.
Report says 16.7M faulty Takata air bags still on US roads