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**FILE** In this photo from Nov. 17, a Transportation Security Administration agent performs an enhanced pat-down on a traveler at a security area at Denver International Airport in Denver. The TSA has demonstrated a knack for ignoring the basics of customer relations, while struggling with what experts say is an all but impossible task. (Associated Press/The Denver Post)
Photo by: CRAIG F. WALKER
**FILE** In this photo from Nov. 17, a Transportation Security Administration agent performs an enhanced pat-down on a traveler at a security area at Denver International Airport in Denver. The TSA has demonstrated a knack for ignoring the basics of customer relations, while struggling with what experts say is an all but impossible task. (Associated Press/The Denver Post)

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