A federal website tied to Obamacare has suffered from unexpected network outages and other hiccups, but at least one recurring problem will be intentional.
A message on HealthCare.gov says the online application function for those seeking health coverage will not be available each night from 1 a.m. to 5 a.m. EST, when officials conduct maintenance.
“Additional down times may be possible as we work to make things better,” it said. “The rest of the site and the Marketplace call center remain available during these hours.”
The Obama administration launched a “tech surge” earlier this month to fix the flawed website, which is supposed to connect residents of 36 states with coverage but has given users heartburn since its balky launch Oct. 1.
Health officials are updating the media daily on their progress, and chief repairman Jeffrey Zients — a management expert tapped to oversee the fixes — says the site should be running smoothly for the “vast majority” of users by the end of the month.