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This undated photo provided by the Houston Police Department shows Crenshanda Williams of Houston. Williams, a Houston 911 operator accused of hanging up on thousands of emergency calls, was charged Oct. 5, 2016, with two counts of interference with an emergency telephone call. (Houston Police Department via AP)

This undated photo provided by the Houston Police Department shows Crenshanda Williams of Houston. Williams, a Houston 911 operator accused of hanging up on thousands of emergency calls, was charged Oct. 5, 2016, with two counts of interference with an emergency telephone call. (Houston Police Department via AP)

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