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The VA has been under pressure to improve services after an internal investigation found that offices throughout the country were ensnared in bureaucratic red tape and kept secret waiting lists that prevented veterans from receiving timely care. (Associated Press)
Photo by: Charles Dharapak
The VA has been under pressure to improve services after an internal investigation found that offices throughout the country were ensnared in bureaucratic red tape and kept secret waiting lists that prevented veterans from receiving timely care. (Associated Press)

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