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"For myself personally, I think I would have benefited from a less strict parenting style, because a big part of being an entrepreneur is about being creative, thinking outside the box, defying conventional wisdom, taking risks, which runs counter to the values of many Asian parents," he said.
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"We've spent over 12 years building our reputation, brand, and trust with our customers," Hsieh said in his email. "It's painful to see us take so many steps back due to a single incident. I suppose the one saving grace is that the database that stores our customers' critical credit card and other payment data was not affected or accessed."