In addition to being more accessible, Mr. Bjorlie said online lenders are also more convenient.
Homebuyers warm to online lenders
"We're much more accessible," Quicken's Mr. Bjorlie said. "We don't keep 9-to-5 hours. If you call most mortgage lenders, you have to call them only when they're available, but if you call us, we're available 24/7."