A new poll finds only 7 percent of Americans think the rollout of the new health care law this month has gone well.
The Associated Press-GfK found that three-fourths of people who tried to sign up for online insurance markets tied to the Affordable Care Act experienced problems.
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However, the poll showed that many Americans are checking out the markets, known as exchanges, where people without employer-based coverage can shop for private health plans, often with the help of government subsidies.
SPECIAL COVERAGE: Health Care Reform
According to the poll, 7 percent of Americans say someone in their household has tried to sign up for insurance through the exchanges, a figure that could represent up to 20 million people.
SPECIAL COVERAGE: Health Care Reform
The Obama administration has pointed to widespread interest as the key contributor to computer glitches on state-run markets and the federal website, HealthCare.gov, which handles requests from more than 30 states.
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Yet experts and critics of the law say the administration should have been ready for the volume and that software problems — not just Web traffic — may be to blame for the hiccups.
SPECIAL COVERAGE: Health Care Reform