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Topic - Erin M. Collins

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A sign for the Internal Revenue Service building is pictured in Washington, May 4, 2021. (AP Photo/Patrick Semansky, File)

IRS did better than expected in tax season after slashing staff, except on the phone, watchdog says

By Fatima Hussein - Associated Press

FILE - A sign outside the Internal Revenue Service building is seen, May 4, 2021, in Washington. The IRS is still too slow to process amended tax returns, answer taxpayer phone calls and resolve identity theft cases, according to an independent watchdog within the agency. The organization sent a report to Congress Wednesday that the backlog of unprocessed amended returns has quadrupled from 500,000 in 2019 to 1.9 million in October last year. (AP Photo/Patrick Semansky, File)

For IRS, backlogs and identity theft problems remain, but there is ‘cautious optimism’ watchdog says

By Fatima Hussein - Associated Press