"We are deeply invested in making this better. I've seen first-hand how people — including LGBT people — can be bullied online by people using fake or impersonating accounts," Mr. Schultz said. "We also understand the challenges for many transgender people when it comes to formally changing one's name. That's why we're making changes now and in the future, and will continue to engage with you and all who are committed to looking after the most vulnerable people using our product."
"Communication is critical in moments of crisis, both for the people affected and for those far away who are anxious for news," Facebook's vice president of growth, Alex Schultz, said after Safety Check was enabled after November's events in Paris.