"Right now, I'd say it's advantage government because you're up against people who don't know how the game is played," said Paul Light, a public service professor at New York University.
Government bites back: Civil servants troll Trump, leak info →
"is not a flier-centered system. It's a terrorist-centered system and the travelers get caught in it," said Paul Light, a professor of public service at New York University who has tracked the agency's effectiveness since it's creation.
TSA has met the enemy — and they are us →